NBN Co has unveiled new measures to support increasing capacity and data demand for nbn satellite services in regional and remote Australia during the COVID-19 pandemic.
Customers on standard nbn™ Sky Muster™ services will have their data download limits increased significantly, while for customers on nbn™ Sky Muster™ Plus services, nbn will implement an increased range of applications that will not count towards monthly data quotas.
Both standard nbn™ Sky Muster™ and nbn™ Sky Muster ™ Plus services provide access to fast and accessible broadband across regional and remote Australia. With standard nbn™ Sky Muster™ plans, all data is metered and customers have a set amount of data each month. Currently, nbn™ Sky Muster™ Plus plans provide unmetered data for a select range of essential online activities.
nbn is offering these new measures to support retail service providers (RSPs) in passing on these benefits to their customers.
nbn™ Sky Muster™ data download limits significantly increased
Effective from 31 March for a limited period of up to three months, nbn will increase the download data limits that apply to RSPs for the standard nbn™ Sky Muster™ service, providing an additional 45GB* for each standard nbn™ Sky Muster™ service at no additional cost to those RSPs.
This additional 45GB will allow RSPs, in some cases, to effectively double the average monthly download limits on retail plans offered to many of their customers.
For an RSP’s standard nbn™ Sky Muster™ services, nbn is increasing average wholesale download limits to 90GB* of data on average depending on the services that the RSP has ordered from nbn. This offer is an effort to support the anticipated higher volumes of traffic as people work from home and conduct schooling remotely.
Enhancements to nbn™ Sky Muster™ Plus
Available from 1 April on an ongoing basis, enhancements for nbn™ Sky Muster™ Plus plans will include an expansion of unmetered content. Once these enhancements take effect, all traffic on nbn™ Sky Muster Plus plans will be unmetered, except for video streaming and traffic via a VPN, both of which will continue to be metered.